No good can we be returned without our prior written consent and our instructions for returning. The special order products can not be resumed. You must apply for and obtain a return authorization number. All agreement to return merchandise can only be done for new goods in the state and in their original packaging, has been no deterioration of the client, its attendants or third parties. It will be in original packaging at a price equal to resume our VAT charged (excluding shipping) at least score a reduction of 30%, and within 12 days, after this period Articles will not be taken back fees charged to the customer. This price of resumption will be due to the customer in the form of a credit on a future order.